Terms of Service

These terms cover your use of CoachWorkstream, operated by DANCUEDIGITAL LLC - CoachWorkstream Protected Series (“DanCueDigital”, “we”). By creating a workspace or using the service, you agree to them.

Your account

You are responsible for your workspace, your team’s access and keeping your login secure. You must be at least 18 and able to agree to these terms.

Your data and your clients

You own the information you put into CoachWorkstream. You are responsible for having the right to collect and contact your clients and leads, including consent for text messages and marketing email, and for following the rules of the channels you connect, such as Meta’s policies for Instagram and Messenger messaging and, once the TikTok connection is available, TikTok’s terms and messaging rules (people must message you first, and TikTok limits how many messages you can send).

Acceptable use

• No spam, harassment, or messages people haven’t agreed to receive.
• No unlawful content, and nothing that infringes someone else’s rights.
• No attempts to break, overload or get around the security of the service.

We may suspend a workspace that breaks these rules or puts the service at risk.

Copyright and repeat infringers

You may only publish content (pages, forms, files, videos, posts and anything else) that you own or have the right to use. We respond to notices of alleged copyright infringement under the Digital Millennium Copyright Act as described in our Copyright and DMCA Policy, which is part of these terms. When we receive a valid notice we remove or disable the material and send you a copy of the notice, and you may file a counter-notice if you believe the removal was a mistake.

We have adopted and enforce a repeat-infringer policy: accounts of repeat infringers are terminated in appropriate circumstances. Each valid notice against your workspace is a strike. The first brings a warning, the second places your workspace on probation, and the third terminates it. We may terminate a workspace on the first notice for egregious or willful infringement. Termination suspends your workspace and takes its public pages offline; it does not delete your data.

Text messages

Coaches on CoachWorkstream text their clients and leads from their own number, only after the person agrees to receive texts (for example by ticking the text message box on a booking page or form). If you opt in to texts from a coach:

• You may receive session reminders, booking confirmations, replies to your messages and updates from your coach.
• Message frequency varies.
• Message and data rates may apply.
• Reply STOP to opt out at any time. You will get one message confirming you are unsubscribed.
• Reply HELP for help, or email [email protected].
• Agreeing to receive texts is not a condition of booking or of any purchase.
• Carriers are not liable for delayed or undelivered messages.
• No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.

How we handle mobile numbers is in our Privacy Policy. Each coach also has their own Privacy Policy and Terms, linked from their booking page and forms.

Billing

Plans are billed in advance through Stripe. Usage beyond your plan’s allowance is charged from your usage wallet at the published rates. You can cancel any time; your plan runs to the end of the paid period.

Service and liability

We work hard to keep CoachWorkstream available and your data safe, but the service is provided as is. To the extent the law allows, we are not liable for indirect or consequential losses, and our total liability is limited to what you paid us in the 12 months before the claim.

Changes

We may update these terms. If a change is significant, we will tell workspace owners by email before it takes effect.

Contact

[email protected]
DANCUEDIGITAL LLC - CoachWorkstream Protected Series, 1970 E Osceola Pkwy, PMB 135, Kissimmee, FL 34743