Data Deletion

Coaches and workspace owners

• To remove Instagram access: open Connected apps in your dashboard and choose Disconnect, or remove CoachWorkstream in Instagram under Settings, then Apps and websites. Access stops immediately.
• To remove Facebook Page access: open Connected apps and choose Disconnect under Facebook Messenger, or remove CoachWorkstream in Facebook under Settings, then Business integrations. Access stops immediately.
• TikTok (once the TikTok connection is available; CoachWorkstream does not connect to TikTok yet): open Connected apps and choose Disconnect under TikTok, or remove CoachWorkstream from the apps connected to your TikTok account in TikTok’s settings. We delete the stored TikTok tokens and stop processing right away, and delete the account’s TikTok message data within 30 days.
• To delete individual clients or conversations: delete them from your dashboard.
• To delete your whole workspace and all of its data: email [email protected]from the owner’s email address. We delete it within 30 days.

Clients and leads of a coach

If you messaged or booked with a coach who uses CoachWorkstream, your information belongs to that coach. Ask them to delete it, or email [email protected]with your name, the coach’s business and your Instagram username, Facebook name, TikTok username or email, and we will make sure it is deleted.